5D Outsourcing

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Privacy Policy

Effective Date: July 1, 2026 Last Reviewed: July 1, 2026 Version: 2.0

5D Outsourcing is a company based in Maadi, Cairo, Egypt, providing digital marketing, AI search optimization, website development, automation, technology, and related business services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website or interact with our services.

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

This Privacy Policy applies solely to information collected through the 5D Outsourcing website and our direct interactions with users. It explains our current privacy practices and may be updated periodically to reflect operational, legal, or regulatory changes.

Definitions

For the purposes of this Privacy Policy, the following definitions apply:

  • Company, "we," "our," "us" refers to 5D Outsourcing, Technology Village Gate 3, Maadi, Cairo, Egypt.
  • Website / Service refers to our website and the services offered on it.
  • You refers to the individual or organization using our website or services.
  • Personal Data means any information that can identify you directly or indirectly, such as your name, email address, or phone number.
  • Usage Data means information collected automatically through your use of the website, such as IP address, browser type, and pages visited.
  • Cookies are small data files placed on your device to store information about your browsing activity.

Information We Collect

Personal Data

When you contact us, request a quote, or fill out a form on our website, we may ask for personal information such as:

  • Full name
  • Email address
  • Phone number
  • Company name and any details you choose to share regarding your project or enquiry

Usage Data

We automatically collect certain technical information when you visit our website, including your IP address, browser type and version, device type, pages viewed, time spent on each page, and referring website. This information helps us understand how visitors use our site and improve its performance.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies that may be used for:

  • Website functionality
  • Remembering your preferences and settings
  • Analytics and understanding how visitors use our website
  • Website security
  • Spam prevention
  • Improving overall user experience

Most browsers allow you to control or disable cookies through their settings. Please note that disabling certain cookies may affect how parts of our website function.

How We Use Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services
  • Operate, maintain, and improve our website
  • Understand website usage and visitor trends through analytics
  • Communicate with you about your enquiry, project, or service request
  • Protect our website and services against fraud, abuse, and security threats
  • Comply with applicable legal obligations

Sharing of Information

We do not sell your personal information. We may share information in limited circumstances, including:

  • Service providers: trusted third parties who support our operations, such as website hosting, analytics, or email delivery providers, and who are bound to handle your data responsibly.
  • Legal requirements: when disclosure is required to comply with the law or respond to valid requests from public authorities.
  • Business transfers: in the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
  • With your consent: for any other purpose you have specifically agreed to.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Usage data is generally retained for a shorter period unless a longer retention period is required for security, functionality, or legal reasons.

International Data Transfers

Your information may be processed or stored on servers located outside of Egypt, including those operated by our hosting or service providers. Where this occurs, we take reasonable steps to ensure your data continues to receive an appropriate level of protection.

Your Privacy Choices

Depending on your location and applicable laws, you may have the ability to request access to, update, correct, delete, or restrict the processing of your personal information. We will consider and respond to such requests in accordance with applicable legal requirements.

This may include the ability to:

  • Request access to the personal information we hold about you
  • Ask us to correct or update inaccurate information
  • Request deletion of your personal information, where legally permitted
  • Withdraw consent for communications you previously agreed to receive
  • Object to, or request restriction of, certain processing of your personal information where applicable under relevant laws

To exercise any of these choices, please reach out through the contact details below. We will respond within a reasonable timeframe.

Third-Party Services

Our website may rely on trusted third-party services to operate effectively, including:

  • Website hosting
  • Analytics
  • Security and spam prevention
  • Embedded content
  • Mapping services
  • Communication tools
  • Advertising platforms, where applicable

These providers may process limited technical data as part of delivering their services. We only work with providers we consider reputable and do not control their independent privacy practices.

Marketing Communications

If you contact us or submit an enquiry, we may use your contact details to respond and, where appropriate, to share relevant updates about our services. You may opt out of marketing communications at any time by contacting us directly or using the unsubscribe option provided in any email.

Data Protection Principles

We process personal information in line with recognized data protection principles, including:

  • Lawfulness
  • Fairness and transparency
  • Data minimization
  • Accuracy
  • Security and confidentiality
  • Responsible data handling

Security

We use reasonable technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and while we work to protect your information using appropriate safeguards, we cannot guarantee its absolute security.

Children's Privacy

Our website and services are not directed to anyone under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove that information.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised "Last Reviewed" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

We aim to respond to privacy-related enquiries within a reasonable timeframe and in accordance with applicable legal requirements.

We appreciate the trust you place in 5D Outsourcing. Protecting your personal information is an important part of maintaining that trust, and we continually review our privacy practices to support responsible data handling.